Word to PDF is useful when you want a stable reading copy, but the export still needs checking. Public support threads repeatedly ask about broken links, changed fonts and unexpected page breaks. These answers separate general document guidance from Filestation’s current capabilities.
How do I convert Word to PDF online?
Filestation’s Word-to-PDF conversion requires an optional processing server and is not currently published as a browser tool. Use Word’s own PDF export on your device. Do not upload confidential work to an unapproved service.
Is saving as PDF the same as printing to PDF?
No. Export or Save As can preserve document features that a print workflow may omit. Harvard’s creating accessible PDFs guide cautions that printing to PDF can lose accessibility information. Use the source application’s proper export when structure and links matter.
Why do hyperlinks stop working after Word to PDF?
This appears in Adobe’s community and a Microsoft Tech Community discussion. Causes can include the conversion method, application version or later PDF processing. Test the actual exported file and every important link. Filestation does not guarantee link preservation in server conversion.
Why did my table of contents links disappear?
A visual table of contents and clickable navigation are separate features. Use an export method that supports document links, then open the saved PDF and test multiple entries. If the file is processed again, retest because post-processing can alter interactive features.
Why do fonts change in the PDF?
The intended font may be unavailable or not embedded, causing substitution. Check whether the document permits font embedding and whether recipients require a particular standard. Inspect headings, symbols and non-Latin text in the exported copy.
Why did the page count change?
Font substitution, page size, margins, printer settings and hidden layout changes can move content. Compare the final pages with Word’s preview, especially tables, footnotes and section breaks. Keep the editable Word source for corrections.
Can Word to PDF make my document accessible?
Conversion alone is not enough. Use meaningful headings, alternative text, a logical order and document metadata in the source, then preserve those features during export and validate the result. Harvard’s accessible documents overview provides a useful checklist. Filestation does not certify accessibility.
Can I convert DOCX on an iPhone or iPad?
That depends on the app or server converter you use. After creating the PDF, open it from Files and confirm it saved correctly. If a browser preview appears, use Share and Save to Files. See our iPhone PDF download guide.
Will comments and tracked changes appear?
That depends on the source document’s print and export settings. Accept or retain changes according to your workflow, and use preview before export. Never assume hidden review material is absent without checking the saved PDF.
What should I check before sending the PDF?
Open the saved file and inspect page count, links, fonts, images, headings and smallest text. Confirm the filename and recipient requirements. If you need to move or remove whole pages afterward, use Organize PDF, then check interactive features again. Read PDF page-organization questions for the next step.